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Player well-being

Responsible Gambling at 99tg: Bet with Balance

Betting is entertainment, not a financial solution. 99tg provides real control tools so you can enjoy the platform without putting your financial or emotional wellbeing at risk. Because healthy gaming starts with information.

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All tools are free to use
24h
Support available for you
1 min
To activate any limit
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Exclusively for users 18 and over
What is responsible gaming?

Responsible gambling doesn't mean not betting — it means betting mindfully, within your financial and emotional limits. It's the difference between using betting as entertainment, the way you'd watch a Brasileirão match or go to the movies, and letting it start to affect your finances, your relationships, or your well-being.

The 99tg believes you can follow football, cheer for your team in the Libertadores, and still place a bet on the UFC with peace of mind — as long as betting is treated for what it is: a form of entertainment, funded with money you've set aside specifically for that purpose.

Part of the commitment of 99tg is to provide tools that make it easier to maintain that balance. These aren't decorative features buried in some corner of the site — they're available with one click, no need to contact support to activate them.

99tg's golden rule: Never bet money you can't afford to lose. Set a budget before you deposit and treat that amount as an entertainment expense — the same way you would with concert tickets or a live match.

Signs that you're betting in a healthy way

  • You've set a limit on how much you'll deposit per month and you stick to it.
  • When you lose, you accept the outcome and don't try to "chase" your losses in the same session.
  • Betting doesn't affect your bill payments, rent, or food.
  • You can stop betting whenever you want, without anxiety.
  • Betting is fun, not an obligation or a necessity.

Warning signs to watch out for

  • You deposit more than you planned on a regular basis.
  • Feels the need to bet higher amounts to get the same thrill.
  • Uses money set aside for bills or essential expenses to bet.
  • Gets irritable or anxious when unable to bet.
  • Hides from people close to you how much you've bet or lost.
Control tools available on 99tg

All free, available directly from your account dashboard, with no red tape and no need to justify yourself to anyone.

💰
Deposit Limit
Set a maximum amount you can deposit per day, per week, or per month. Once active, the platform will not allow deposits above that amount during the chosen period, even if you want to increase the limit right away — any increase only takes effect after 7 days.
Takes effect immediately
⏱️
Session Time Limit
Set an alert that appears on screen after a session length you choose — 30 minutes, 1 hour, 2 hours. When the time is up, the platform notifies you and you decide whether to keep playing or end the session mindfully.
Configurable in the dashboard
🔒
Loss Limit
Set the maximum amount you're willing to lose over a given period. Once that limit is reached, new bets are automatically blocked until the next cycle, protecting you from losing more than you planned.
Automatic protection
⏸️
Temporary Break
Need a break? Request a pause of 24 hours, 7 days, or 30 days with one click. While the break is active, login is blocked. 99tg does not allow early reactivation before the period ends — even if you request it, the break is kept in place.
Periods: 24h, 7d or 30d
🚫
Self-Exclusion
Self-exclusion is a more definitive measure: you request your account to be blocked for a period of 6 months, 1 year, 3 years, or permanently. No requests to reopen the account are accepted during the period. It's a serious decision, and 99tg honors it without exception.
Guaranteed block
💬
Specialized 24h Support
Our support team is available 24 hours a day, 7 days a week, in Portuguese. Whether you have questions about using the control tools or just want to talk through a situation, our agents are ready to help — without judgment.
Live chat available

How to access: Log in to your 99tg account → go to the top-right menu → click "Account Settings" → select "Responsible Gaming". All tools are in that same section. If you have any trouble, live chat can sort it out in under 2 minutes.

Quick self-assessment

Answer the questions below honestly. This is not a diagnosis — it's a way for you to reflect on how betting fits into your life.

01In the last 30 days, have you bet money you needed for bills, food, or other basic needs?
02Have you ever tried to recover losses by placing more bets in the same session or on the same day?
03Has someone close to you ever expressed concern about how often or how much you bet?
04Do you feel anxious, irritable, or restless when you're unable to bet for a period of time?
05Have you ever hidden from someone close to you how much you've bet or how much you've lost?

Your answers don't indicate any at-risk behavior. Keep betting responsibly on 99tg — use deposit limits to stay in control over the long run.

A few warning signs have been identified. Consider activating a monthly deposit limit and a loss limit on your account now. If you'd like to talk to someone on our team, the 99tg chat is available 24 hours a day.

Your answers suggest it may be worth taking a break. You can request a temporary break or self-exclusion directly from your account dashboard. Talking to someone you trust can also help — CVV is available 24 hours a day at 188, free of charge and completely confidential.

How to activate limits on 99tg

All responsible gaming tools at 99tg are all in the same place and can be activated in under 1 minute. None of them require you to contact support — you manage everything yourself through the dashboard.

When you activate a restriction, it takes effect immediately. There is no waiting period to block — only to unblock, and that was intentional: protection must be instant, but lifting it requires reflection.

If you have any questions during the process, open the live chat on 99tg. Our team walks you through every option in Portuguese, without judgment and without any pressure to keep betting.

1
Log in to your account

Visit 99tg.best on your phone or computer and log in with your registered email and password. If you've forgotten your password, use the "Forgot my password" option on the login screen.

2
Go to Account Settings

Click your name or the user icon in the top-right corner of the screen. In the menu that appears, select "Account Settings" or "My Account".

3
Select "Responsible Gambling"

Inside the settings, find the "Responsible Gaming" section. All tools — deposit, loss, time limits, temporary break, and self-exclusion — are all in one place.

4
Choose and activate the tool

Select the tool you want to activate, set the values or periods that work for you, and confirm. The restriction takes effect immediately, with no additional approval required.

5
You will receive an email confirmation

99tg automatically sends a confirmation email when a restriction is activated, including the details of what was set up and how long it will remain in effect.

99tg's commitment to players

Responsible gaming isn't just a section of the site — it's part of how 99tg was built.

No marketing for users on a break
When you activate a temporary break or self-exclusion on 99tg, your profile is automatically removed from all promotional email lists and push notifications. No offers will be sent during the restriction period.
Age verification at registration
99tg requires age verification at registration and may request additional documentation before your first withdrawal. Access to the platform is exclusively for users aged 18 and over — no exceptions, no negotiations.
Risk pattern monitoring
The 99tg team monitors betting patterns that may indicate at-risk behavior — such as very frequent deposits or repeated attempts to chase losses. In those cases, we may reach out to offer support.
Transparent betting history
You can access your full betting, deposit, and withdrawal history directly from your dashboard. Knowing exactly how much you've wagered and how much you've lost over a given period is the first step to staying in control.
Self-exclusion honored without exceptions
If you request self-exclusion, 99tg will not accept any requests to reopen your account during the period — not by email, not through chat, not through any other channel. Your decision to protect yourself is fully respected.
Judgment-free support, always
Our support team is trained to handle responsible gambling topics with care and empathy. There's no pressure to keep betting — just genuine help for anyone who needs it, available 24 hours a day in Portuguese.
Where to find help in Brazil

If you or someone close to you needs support beyond what 99tg offers, these resources are available free of charge in Brazil.

Emotional Support
CVV — 188
Centro de Valorização da Vida. Free, confidential support available 24 hours a day, 7 days a week. For anyone going through emotional distress who needs someone to talk to.
Public Mental Health
CAPS / NASF
The Centros de Atenção Psicossocial (CAPS) and the Núcleo de Apoio à Saúde da Família (NASF) provide free treatment through the SUS for people with gambling-related dependencies or disorders.
99tg Support
24h live chat
If you'd rather start here, our team can help activate any responsible gaming tool, answer your questions, or point you to the right resources for your situation.

Important: Problem gambling is recognized by medicine as a treatable disorder. Seeking help isn't a weakness — it's a smart decision. CVV (188) and Brazil's public health services are available free of charge, confidentially, with no red tape.

Responsible gambling FAQ

Yes, but not right away. By design, any limit increase or cancellation of a deposit limit at 99tg takes effect only after 7 calendar days from the request. This is intentional: it gives you time to reconsider a decision made in the heat of the moment. A limit reduction, on the other hand, takes effect immediately.

Any real-money balance available in your account will be refunded via Pix after self-exclusion is confirmed and the verification process is complete, within up to 5 business days. Unredeemed bonus balances are cancelled. Once the refund is processed, account access remains blocked for the requested period.

No. 99tg does not accept requests to reopen self-excluded accounts before the requested period ends, regardless of the reason given. This is a user protection policy — the decision to self-exclude must be honored to be effective. Once the period is over, you can request reactivation through support.

Yes. When you activate a temporary break or self-exclusion, your profile is automatically removed from all of 99tg's promotional mailing lists. You will not receive promotional emails, push notifications, or marketing messages during the restriction period.

Some common signs include: betting money set aside for basic needs like rent or food; feeling anxious when you can't bet; chasing losses by placing more bets; hiding how much you've wagered from people close to you; and the sense that you need to bet increasingly higher amounts to feel the same excitement. If you recognize two or more of these signs in your own behavior, it's a signal to slow down and, if needed, seek professional guidance.

Yes. The minimum deposit at 99tg is R$ 20.00 via Pix, allowing you to start with a small, controlled budget. Betting within your entertainment budget — without compromising any essential needs — is exactly the kind of responsible use 99tg encourages.

The information provided during the self-assessment process or when requesting responsible gaming tools on 99tg are handled with complete confidentiality, in compliance with the LGPD. They are never used for marketing purposes. Read our Privacy Policy and our Terms and Conditions.

Bet responsibly

Real fun starts with control at 99tg

Sign up, set your limits from your very first deposit, and enjoy football, UFC, slots, and everything else 99tg has to offer — the right way, at a pace that works for you.

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Limits you can activate in 1 minute    Minimum deposit R$ 20.00    24h support in Portuguese

CVV: 188 — free, confidential, 24 hours a day.

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